Patient attending a Gallagher Medical virtual skin-care consultation from home
Skin Care
Explore virtual care

New York virtual care

Evidence-based skin care, with a clinician's perspective.

Virtual conversations for acne, texture, fine facial wrinkles, and eczema or atopic-dermatitis concerns. Visits are available to eligible patients located in New York State at the time of their virtual visit.

Begin with a visit

A thoughtful review before next steps.

Tebra shows current availability and guides you through booking for a virtual consultation.

InsuranceCurrently accepting Cigna, Aetna, Anthem, and Emblem plans. Please confirm eligibility and benefits with your plan before booking.

View availability on Tebra

Treatment principle

FDA-approved options come first when medication is appropriate.

Individualized evaluation guides care

Your history, symptoms, skin pattern, current routine, and goals help determine whether virtual care is a suitable setting and which next steps may make sense.

An FDA-first prescribing approach

When medication is clinically appropriate and an approved brand-name or generic option is available, the consultation prioritizes FDA-approved prescription options rather than compounded formulations. Any prescription decision follows an individualized evaluation and, if appropriate, is sent to your chosen local pharmacy.

Foundational habits still matter

Gentle skin care and daily broad-spectrum sunscreen are foundational habits for many skin-care conversations. Education on this page is general information, not individualized medical advice.

Tretinoin, acne, and fine wrinkles

A precise conversation about a familiar ingredient.

Prescription tretinoin products are FDA-approved for acne. One specific tretinoin cream formulation, Renova 0.02%, is also labeled to help reduce fine facial wrinkles as part of a comprehensive skin-care and sun-avoidance program. That fine-wrinkle labeling does not apply to every tretinoin formulation.

A careful fit matters

Irritation, dryness, and increased sensitivity to sunlight can occur. A clinician review helps put potential benefits and limitations in context.

Pregnancy-related context is reviewed

Suitability, including pregnancy-related considerations, needs to be reviewed individually. This page does not provide dosing, formulation selection, or treatment instructions.

Eczema and atopic dermatitis

Care can be evidence-based without being one-size-fits-all.

Eczema and atopic dermatitis can look and feel different from person to person. A virtual discussion can help clarify symptoms, review what has been tried, and decide whether another setting is more appropriate.

Skin-barrier measures are part of the conversation

Gentle cleansing, moisturization, and identifying possible irritants can be important parts of a plan. The details should reflect your skin, symptoms, and clinical history.

FDA-approved prescription categories may be considered

When appropriate, options can include topical corticosteroids; topical calcineurin inhibitors such as tacrolimus or pimecrolimus; PDE-4 therapy such as crisaborole; topical JAK therapy such as ruxolitinib; and newer approved topical options such as roflumilast or tapinarof. Not every option suits every patient, and this is not a treatment algorithm.

Some concerns need in-person care

Possible infection, widespread or severe disease, or uncertainty about the diagnosis may require an in-person evaluation or dermatology referral.

What a virtual visit can cover

A focused conversation and an appropriate next step.

  • Review acne, texture, fine-wrinkle, or eczema-related questions alongside your history and routine.
  • Discuss evidence-based options and whether virtual care is reasonable.
  • Send a prescription to your chosen pharmacy only when clinically appropriate after individualized evaluation.

When virtual care may not be the right setting

Urgent symptoms need urgent care.

Seek urgent or emergency care for rapidly worsening swelling or breathing symptoms, severe skin pain, blistering or peeling, fever with a rash, or eye involvement. Call 911 or seek emergency care for an emergency.

This service is not for skin cancer diagnosis and is not a substitute for an in-person full-body skin examination. New, changing, bleeding, or otherwise concerning lesions should be assessed in the appropriate in-person setting.

Important safety and location information

Virtual care is not for emergencies or urgent symptoms.

Virtual visits are currently available only to patients located in New York State at the time of care.

This page is educational only and does not establish a physician-patient relationship. Whether virtual care is appropriate is determined during an individualized clinician evaluation.

Begin with a conversation

Request a virtual skin-care consultation through Tebra.

Tebra shows availability and guides booking for eligible New York patients.

View availability on Tebra